A highly motivated and experienced IT professional with a strong background in managing enterprise-level applications and providing comprehensive technical support. Currently serving as an Information Systems Support Officer (ITD) at the Institute of Business Management (IoBM), effectively utilizing technical expertise to support and streamline IT operations. Skilled in system administration, application management, and user support across multiple platforms. Demonstrated ability to maintain efficiency, ensure system reliability, and deliver quality service under the following domains:
• Email Administration (Google Workspace)
• CMS Administration and Support
• LMS Administration and Support
• IT Helpdesk Administration and Support